{"id":110,"date":"2025-12-01T09:32:54","date_gmt":"2025-12-01T09:32:54","guid":{"rendered":"https:\/\/metallontrading.net\/?page_id=110"},"modified":"2025-12-03T11:39:55","modified_gmt":"2025-12-03T11:39:55","slug":"faqs","status":"publish","type":"page","link":"https:\/\/metallontrading.net\/?page_id=110","title":{"rendered":"FAQs"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>Frequently Asked Questions (FAQs)<\/strong><\/h1>\n\n\n\n<p>Below you will find answers to the most common questions regarding our products, procedures, and company operations.<br>For any additional inquiries, you may contact us directly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Do you work with private buyers?<\/strong><\/h2>\n\n\n\n<p>No.<br>We operate <strong>only in B2B<\/strong> with verified companies, institutions, and industrial partners.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Do you provide procedures publicly?<\/strong><\/h2>\n\n\n\n<p>No.<br>Procedures vary depending on the seller, refinery, or allocation holder, and are provided <strong>only after KYC\/KYB verification<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. What documents are required to request a quotation?<\/strong><\/h2>\n\n\n\n<p>To receive an official quote, buyers must submit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Company Profile (KYC\/KYB)<\/li>\n\n\n\n<li>LOI or ICPO<\/li>\n\n\n\n<li>Passport\/ID of the signatory<\/li>\n\n\n\n<li>Product name and exact quantity<\/li>\n\n\n\n<li>Destination port<\/li>\n<\/ul>\n\n\n\n<p>Incomplete requests cannot be processed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Do you offer CIF or FOB?<\/strong><\/h2>\n\n\n\n<p>We primarily work <strong>CIF<\/strong>, but <strong>FOB<\/strong> may be available depending on seller allocation and product availability.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Do you provide POP (Proof of Product)?<\/strong><\/h2>\n\n\n\n<p>Yes, but <strong>only after verification and according to seller procedure<\/strong>.<br>POP is never given before compliance or without proper documentation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. What petroleum products do you supply?<\/strong><\/h2>\n\n\n\n<p>We supply:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>EN590 10 ppm<\/li>\n\n\n\n<li>Jet A1<\/li>\n\n\n\n<li>D6 Virgin Fuel Oil<\/li>\n\n\n\n<li>Crude Oil<\/li>\n\n\n\n<li>Other refined petroleum products<\/li>\n<\/ul>\n\n\n\n<p>All products depend on allocation and availability.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Do you supply industrial metals?<\/strong><\/h2>\n\n\n\n<p>Yes.<br>We supply copper, aluminum, zinc, steel, nickel, alloys, and various industrial-grade metals.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Do you supply gold?<\/strong><\/h2>\n\n\n\n<p>Yes.<br>We supply certified gold bars to institutional and industrial buyers, depending on availability and compliance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Do you offer monthly contracts?<\/strong><\/h2>\n\n\n\n<p>Yes, depending on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Seller allocation<\/li>\n\n\n\n<li>Buyer documentation<\/li>\n\n\n\n<li>Logistics capacity<\/li>\n\n\n\n<li>Product availability<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. In which regions do you operate?<\/strong><\/h2>\n\n\n\n<p>We operate across:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Europe<\/li>\n\n\n\n<li>China<\/li>\n\n\n\n<li>Hong Kong<\/li>\n\n\n\n<li>Singapore<\/li>\n\n\n\n<li>Middle East<\/li>\n\n\n\n<li>Vietnam<\/li>\n\n\n\n<li>South America<\/li>\n\n\n\n<li>United States<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. How long does it take to receive a reply?<\/strong><\/h2>\n\n\n\n<p>We usually reply <strong>within 24\u201348 hours<\/strong>, depending on the complexity of the request.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. What information do you require from sellers?<\/strong><\/h2>\n\n\n\n<p>Sellers must provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full product specifications<\/li>\n\n\n\n<li>Available quantities<\/li>\n\n\n\n<li>Allocation details<\/li>\n\n\n\n<li>Company license<\/li>\n\n\n\n<li>Passport of representative<\/li>\n<\/ul>\n\n\n\n<p>We verify every seller before engagement.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. Do you accept brokers?<\/strong><\/h2>\n\n\n\n<p>We work only with <strong>mandated representatives<\/strong> or <strong>direct company contacts<\/strong>.<br>Unverified intermediaries are not accepted.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>14. Do you guarantee prices?<\/strong><\/h2>\n\n\n\n<p>No.<br>Prices depend on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>International market fluctuations<\/li>\n\n\n\n<li>Refinery allocations<\/li>\n\n\n\n<li>Logistics<\/li>\n\n\n\n<li>Product availability<\/li>\n<\/ul>\n\n\n\n<p>We provide current pricing only after formal inquiry.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>15. How can I start trading with you?<\/strong><\/h2>\n\n\n\n<p>Send us your request including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Company details<\/li>\n\n\n\n<li>Product name<\/li>\n\n\n\n<li>Quantity<\/li>\n\n\n\n<li>Port of delivery<\/li>\n<\/ul>\n\n\n\n<p>to:<br>\ud83d\udce7 <strong><a>office@golobo.info<\/a><\/strong><br>\ud83d\udcde <strong>+39 351 247 6768<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQs) Below you will find answers to the most common questions regarding our products, procedures, and company operations.For any additional inquiries, you may contact us directly. 1. Do you work with private buyers? No.We operate only in B2B with verified companies, institutions, and industrial partners. 2. Do you provide procedures publicly? No.Procedures&hellip;&nbsp;<a href=\"https:\/\/metallontrading.net\/?page_id=110\" rel=\"bookmark\"><span class=\"screen-reader-text\">FAQs<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/metallontrading.net\/index.php?rest_route=\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metallontrading.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metallontrading.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metallontrading.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metallontrading.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=110"}],"version-history":[{"count":3,"href":"https:\/\/metallontrading.net\/index.php?rest_route=\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":216,"href":"https:\/\/metallontrading.net\/index.php?rest_route=\/wp\/v2\/pages\/110\/revisions\/216"}],"wp:attachment":[{"href":"https:\/\/metallontrading.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}